Inside Loan Officer

100+ live inbound callsevery single month.

Stop sourcing. Start closing. Your phone rings — it's a qualified borrower, already pre-engaged, asking for a quote. F5's tech routes live inbound calls round-robin to the longest-available LO. You bring the closing skill. We bring the calls, the pricing, the tech, and the support to win them.

100+
Live Calls / Mo
30+
Lender Network
0
Cold Calls
100%
Remote
F5 Mortgage
The Lead Engine

Your phone rings. You close.

F5 spends six figures every month driving live, qualified borrowers straight to your phone. Most of what you do at F5 is answer the phone — it's already a borrower, already pre-engaged, already asking for a quote.

Live Inbound Calls — Round-Robin

Most of your day is answering the phone.

F5's tech routes live inbound calls to the team round-robin, longest-available first. The phone rings — you pick up. It's a real borrower, already on the line, already wanting to talk numbers. No dial sessions. No voicemails. No “is now a good time?”

A small slice of leads sit in your pipeline for follow-up later — but the core of the role is live calls, hitting your phone, all day long.

  • Round-robin routing — longest-available LO gets the next call
  • Inbound calls are pre-screened and pre-qualified before they hit you
  • Caller intent + lead context surfaces in Command before you say hello
  • No outbound dial sessions. No cold calling. Ever.
Live routing
F5 inbound queue
Incoming call
LO Alex
On call4:12
LO Sam
On call1:47
YOU
Available — next up
LO Jordan
Available

Longest-available routing means everyone's pipeline stays full — and you never sit idle while leads pile up elsewhere.

Where the calls come from
Six distinct lead engines all feeding the live queue
Live Transfers
Pre-screened live transfers

Borrowers already on the phone, screened by a partner, transferred directly into the F5 queue. No voicemail, no dial sessions — they're on the line ready to talk.

Quote-Ready Routing
Rate request → live ring

When a borrower requests a rate or fills a quote request, F5 instantly dials the next available LO. First to pick up wins the loan.

Inbound Refi
Refi rate-shoppers

Borrowers actively shopping a refinance through F5's marketing funnels and rate engine. Pre-qualified, payment-quoted, ringing your phone.

Purchase Intent
High-intent purchase leads

Buyers in the 90-day window — pre-qualified, agent-aligned, AVM-anchored. Real purchase intent, routed live to the team.

Realtor Partners
Buyer leads from realtor partners

F5's realtor partner program (F5 Origin) sends active homebuyers from agents in your licensed states. Pre-qualified, agent-aligned, ready to shop a real quote.

Retention
Your closed book, refi-monitored

Every loan you close gets auto-monitored. When rate math works, Command pings you AND the borrower. Your book becomes a perpetual lead source.

Every Month
100
+
Live Inbound Calls
That's 4-6 live calls hitting your phone every single weekday.

Compare that to retail, where you're begging for leads from a branch manager, fighting for the same recycled list as 12 other LOs, or burning your nights cold-calling Zillow zombies from 2019. F5 LOs spend their time on the phone with people who actually want to talk.

The pipeline problem? Solved. The only question left is how many you close.

The Daily Reality

Everything you used to do. We do for you.

Retail LOs spend 60% of their week on tasks that don't close loans. F5 strips all of that out so you can spend your day on the one thing you're actually paid for: closing.

What you used to do
The 60% of your week you'll never get back.
  • Cold calling stale Zillow zombies from 2019
  • Door-knocking realtor offices for referrals
  • Begging for leads from a branch manager who plays favorites
  • Building your own marketing funnel from scratch
  • Paying for your own credit pulls, CRM, drip software
  • Manually re-typing borrower info into 4 different systems
  • Chasing conditions because there's no real processor
  • Watching your book churn because no one's monitoring rates
What you do at F5
The 100% of your week that closes loans.
  • Answer the phone — F5 hands you 4-6 live calls every weekday
  • Quote, structure, and close. That's the job.
  • Hit "Send Proposal" — Command pre-drafts every quote
  • Hand the file to your processor — they take it from there
  • Use the platform you already have. Zero per-tool fees.
  • Originate from the beach. F5 is 100% remote, always.
  • Lean on a tenured team of expert LOs when you need a second set of eyes
  • Watch retention auto-fire your refi book when rates move
Command Platform

Retail tech without the retail bureaucracy.

Command is what mortgage tech should have been a decade ago. CRM, LOS, POS, automation, retention, and quoting — all native, all in one login, all built by an LO-founded team that ships every week.

Command
CRM
Mission control for your pipeline
  • Every lead, conversation, and file in one view
  • Real-time pipeline + dashboards built for mortgage
  • Drag-and-drop kanban from new lead to funded
Command LOS
Built-in, end-to-end
Originate without ever leaving
  • Run files start to close inside Command
  • Raw wholesale pricing, instant decisions
  • No tab-juggling between 5 different systems
Lender Network
30+ Wholesalers
Every loan finds its best home
  • Pylon, UWM, and 30+ wholesale lenders
  • Non-QM, jumbo, DSCR, ITIN, HELOC, construction
  • Quote side-by-side from one dashboard
Borrower POS
start.f5mortgage.com
Branded application portal
  • Borrowers apply, upload docs, e-sign in one place
  • Auto-feeds Command + the LOS — no double entry
  • Mobile-first, designed for the modern borrower
Quote Studio
Pricing
Two-scenario quotes in 30 seconds
  • Pre-drafted P&I + PITIA the second you open a lead
  • Side-by-side scenarios, ready to send to borrower
  • Concession-aware pricing built in
Conversations
SMS + Email
Every borrower thread, one inbox
  • TCPA-compliant outbound SMS with auto-suppression
  • Inbound replies route straight to you
  • AI-drafted reply suggestions on every thread
Daily Brief
AI Lead Prep
Pre-sorted pipeline every morning
  • Daily AI brief: who to call first, what to say
  • Smart loan summaries surface on every lead open
  • Drip campaigns warm leads in the background
Retention
Refi Finder
Your book, working while you sleep
  • Every closed loan auto-monitored for rate triggers
  • SMS + email fires when refi math works
  • Pre-built completed apps, ready to send
The Difference
Best-of-retail UX. Best-of-broker pricing.

Retail shops have the leads and the tech but bury you in bureaucracy and gouge your borrowers with margin markup. Brokers have the pricing freedom but leave you to source your own deals and duct-tape your own software. F5 is what happens when you build it from scratch and do both right.

Built like
A software company.
Ships features weekly.
The Pricing Edge

100 bps better than retail.
Closes get easier.

F5 is a wholesale broker, not a retail lender. That means institutional pricing direct from 30+ wholesalers — Pylon, UWM, and the rest — with zero of the retail margin markup the big shops bake into your borrower's rate.

30+ Lender Network
Pylon, UWM, and 30+ wholesalers. Every loan finds its best home.
100 bps Edge
Routinely 100 bps better than retail competitors on the same file.
Zero Margin Markup
No hidden margin baked into the rate. Borrower wins. You close.
Fast Closes
BOLT decisions in minutes, UClose in 15. Closings in days, not weeks.
Featured Lender Partners
Pylon
Institutional
UWM
Top Broker
30+
Wholesalers

Pylon for institutional wholesale pricing. UWM for BOLT decisions and UClose 15-minute closings. Plus 30+ wholesale lenders so every borrower (non-QM, jumbo, DSCR, ITIN, HELOC) finds the right loan.

Same Borrower. Same Day.
Why F5 quotes win
Illustrative: 30-yr conventional, 760+ FICO, 20% down
F5 (Wholesale)Institutional pricing
6.375%
Retail Big Bank+76 bps markup
7.135%
Retail Megalender+100 bps markup
7.375%
What that means for your close rate
On a $400k loan, 100 bps = roughly $260+ / month and $93k+ over the life of the loan. When you're 100 bps better than the competition, you don't fight to win the deal. You just win it.
Your Remote Workspace

Remote-first. Never alone.

F5 LOs work from anywhere in their licensed states — but you're never working alone. The whole company hangs out in a virtual office every day. You can hop into Ryan's room for a quote review, pull a senior LO into a live call, or grab coffee with the processor handling your file.

Powered by Roam

Your office in the cloud.

F5's entire company lives inside Roam — a persistent virtual office with rooms, desks, and live presence. See who's online. Knock on a teammate's door. Drop into the Loan Lab for live deal coaching. Join the morning huddle. It's remote work that actually feels like a team.

  • Knock on Ryan's door for a quick check-in
  • Drop-in audio rooms for live coaching
  • Loan Lab where senior LOs are always on call
  • Lounge for water-cooler chats with the team
Licensed States

Licensed in 10 states.

Originate in any of them, from any of them. F5 holds active lender relationships and rate sheets across all 10, so your pipeline isn't state-limited.

CA
California
CO
Colorado
FL
Florida
GA
Georgia
MI
Michigan
OH
Ohio
PA
Pennsylvania
SC
S. Carolina
TX
Texas
VA
Virginia
Dialpad
Cloud phone built for closers

F5 runs on Dialpad — a cloud phone system wired straight into Command. Click-to-call from any lead, full call recording and transcription, smart dialer for follow-ups, and voicemail drops that save you 90 seconds per call.

  • Click-to-call from any Command record
  • Auto-recording + AI transcription on every call
  • Smart dialer + voicemail drops
  • Forwards to mobile when you're off the desk
Every File
A loan coordinator on every single file

F5 pairs every Inside LO with a dedicated loan coordinator. They own the admin lift — organizing borrower docs in Command, chasing conditions with the borrower, prepping files for the lender, keeping your pipeline moving. You stay on the phone with the next borrower.

  • Borrower docs organized + uploaded for you
  • Conditions chased without you lifting a finger
  • Lender file prep handled end-to-end
  • Your LC sits in your Roam room — pull them in anytime
100% Remote
Work from anywhere. Originate everywhere.

F5 is remote-first by design — no commute, no office politics, no dress code. Originate from your home office, a co-working space, your in-laws' kitchen, or a hotel in Mexico. Everything you need is in Command and Roam.

  • Work from anywhere in your licensed states
  • No physical office to show up to, ever
  • Equipment stipend for laptop + monitor setup
  • Structured set hours (see The Schedule below)
The Comp Structure

Revenue share. Pricing autonomy.

F5 Inside LOs are paid on a revenue-share model — your closing is your paycheck, transparently. No retail tier games. No quotas to hit before comp kicks in. No manager to chase for an override on the deals you actually want to win.

Revenue Share
Your closings = your paycheck

Direct revenue-share on every loan you close. Clean line items. No mystery deductions, no creative "company keep" math, no end-of-month surprises. What closes shows up on your check.

Pricing Autonomy
You set the deal — every time

No branch manager to ask for an override. No price-protection escalation queue. You see the lender rate sheets, you set the pricing on the file. The borrower wins. You win. That's it.

No Tier Games
Same comp on file #1 as #100

No "you have to fund $5M to unlock the real BPS." No retroactive comp adjustments. No clawbacks on slow months. The comp you signed up for is the comp you get — start to finish.

Where you came from
Retail comp gymnastics
  • Branch manager approves every override
  • Tiered BPS only unlocks at higher volume
  • "Company keep" deductions on every file
  • Slow month = lost overrides for the year
  • No transparency on lender pricing
  • Comp plan rewrites every year
Where you're going
F5 Inside LO
  • You price the deal. No approvals.
  • Same revenue share on every loan, day one
  • Clean revenue share. No mystery deductions.
  • No clawbacks. Slow months don't cost you future comp.
  • Full lender rate sheet visibility
  • Comp plan in writing, in your offer letter

We'll walk you through the exact comp structure on your intro call. Every number is in writing in your offer letter — no ambiguity, no surprises.

The Team Behind You

You're not alone. You're backed.

Beyond your LC and your virtual office, F5 wires a whole company around every Inside LO — tenured mentor LOs you can ping any time, an in-house marketing engine feeding the lead pipeline, engineers shipping Command improvements weekly, and a compliance team that takes the regulatory weight off your shoulders.

Tenured Expert Mentors
Top-producer LOs on the team with decades of combined experience. Ping them on a tough structure, a pricing edge case, or a borrower hesitation — they answer.
In-House Marketing
F5's marketing team feeds the lead engine — paid traffic, content, partner channels, retention. You're not building your own funnel. We're building it for you.
Engineering That Ships Weekly
Command is built and maintained by an in-house engineering team. Bug? Feature request? It's in the next sprint. You're joining a software company that does mortgages.
Compliance + Licensing Backed
NMLS sponsorship, state licensing renewals, TCPA and consent management — handled centrally. You focus on the loan. We handle the regulatory plumbing.
Onboarding

Live and originating in under two weeks.

Three days of F5 work, then you go live the moment your state clears the sponsorship transfer. No pipeline migration to manage. No 30-day “onboarding cohort.” You sign, we set you up, you start closing.

Day 1
Offer + sign

Intro call with Ryan, comp letter in writing, signed same week. NMLS sponsorship transfer requested with your state.

Day 2
Systems lit up

Command CRM, Pylon, lender access, processor pairing, and your branded F5 email all provisioned. Tested before you log in.

Day 3
One-day training

Hands-on tour across Command, Pylon, Quote Studio, and the lead engine. Live with a tenured mentor walking you through your first scenarios.

When state clears
Leads start flowing

The moment your sponsorship transfer is approved, F5 starts routing live inbound leads into your pipeline. Typically 1-5 business days, depending on your state.

Time-to-Close
“Most Inside LOs close their first F5 loan within 30 days of getting their state-approved. We're not the bottleneck. Your state is.”
The Schedule

This is a structured job. Not a side gig.

F5 hands you 100+ live calls a month because LOs are on the phone during set hours, every weekday. Inside LO is a real role with real hours — remote, but structured. If you want come-and-go flexibility, this isn't the path. (Look at our Outside LO track for that.)

Monday
9 AM – 6 PM
Core hours
Tuesday
9 AM – 6 PM
Core hours
Wednesday
9 AM – 6 PM
Core hours
Thursday
9 AM – 5 PM
Core hours
Friday
9 AM – 5 PM
Core hours
Sat / Sun
Optional — never required
Bonus only
Fully remote
Work the schedule from anywhere in your licensed states.
Breaks are yours
Lunch, school pickup, gym, dog walk. You manage your day.
Weekends are optional
Want the extra calls? Take Saturday. Never required.

Stop sourcing. Start closing.

Drop your info. Ryan reaches out personally within one business day. Strictly confidential — your current employer never hears a word.

Ryan McCallister
Replies personally
Ryan McCallister
Founder & CEO, F5 Mortgage

Confidential. We never share with your current employer.

Or email us: join@f5mortgage.com