Privacy Policy

This policy describes how F5 Mortgage collects, uses, maintains, and discloses information from users of f5mortgage.com.

F5 Mortgage may collect names, email addresses, and phone numbers when users visit the site, register, subscribe to newsletters, complete surveys, or fill out forms. Users can browse anonymously and refuse to provide personal information, though this may limit access to certain features.

Text Message Authorization. By providing a phone number, users authorize F5 Mortgage representatives to send text messages and notifications. Users can reply “STOP” to unsubscribe or “HELP” for assistance.

Third-Party Sharing. Text messaging opt-in data and consent will not be shared with any third parties.

F5 Mortgage may collect browser type, computer specifications, operating system details, internet service provider information, and similar technical data about user interactions.

F5 Mortgage may use cookies to enhance user experience. Users can configure their browsers to refuse cookies, though some site features may not function properly without them.

Collected information serves these purposes:

• Improve customer service and respond to requests
• Personalize user experience through aggregate analysis
• Enhance products and services based on feedback
• Process orders and provide related services
• Conduct promotions, contests, and surveys
• Send opted-in marketing communications and periodic emails

F5 Mortgage does not rent or sell personal information (mobile data or opt-in data) to third parties. Users can unsubscribe from emails via links in messages or by contacting the company.

F5 Mortgage employs appropriate data collection, storage, and security measures to prevent unauthorized access, alteration, disclosure, or destruction of personal information. The site complies with PCI vulnerability standards.

F5 Mortgage is not responsible for content, links, or practices of external websites. Users should review each site's own privacy and terms policies.

F5 Mortgage does not knowingly collect information from users under 13, and the website is not designed to attract minors.

F5 Mortgage may update this policy at any time and will revise the date at the bottom. Users are responsible for reviewing changes periodically.

Using the site indicates acceptance of this policy. Continued use after changes are posted constitutes acceptance of modifications.